FAQ


HOW SECURE IS MY PERSONAL INFORMATION?

Zealotronic adheres to the highest industry standards to protect your personal information.

Your credit card information and personal details are encrypted during transmission using the 128-bit SSL (Secure Sockets Layer technology), the same level of encryption used by large banks around the world.

Your credit card information is only used to complete the requested transaction and is NOT subsequently stored.

HOW SOON WILL I RECEIVE MY PURCHASE?

If you live in the United States, it normally takes around 10 to 25 business days for your product(s) to get to you. Here is list of shipping times for specific countries:

Russia - 10 to 17 business days
Spain - 10 to 14 business days
France - 10 to 13 business days
United Kingdom - 10 to 25 business days
Brazil - 14 to 28 business days
Israel - 13 to 24 business days
Netherlands - 10 to 12 business days
Canada - 10 to 25 business days
Italy - 14 to 28 business days
Chile - 14 to 23 business days
Ukraine - 10 to 17 business days
Poland - 14 to 28 business days
Australia - 10 to 25 business days
Germany - 14 to 28 business days
Belgium - 12 to 20 business days
Mexico - 14 to 28 business days
Peru - 30 to 40 business days
Turkey - 14 to 23 business days 
Philippines - 24 to 40 business days
India - 14 to 20 business days
Finland - 11 to 18 business days
Slovakia - 14 to 20 business days
Indonesia - 14 to 25 business days
Bulgaria - 10 to 20 business days
Ireland - 13 to 19 business days

If you don't see your country listed here, please feel free to contact us for shipping times (we most likely still deliver to your country).

HOW CAN I CONTACT ZEALOTRONIC?

You can contact our customer support via email: support@zealotronic.com or message us on Facebook.

WHAT IS YOUR RETURN POLICY LIKE?

We have a 365 Day Money Back Guarantee on all of our items.

HOW DO I CHECK THE STATUS OF MY ORDER?

Once your order has been shipped, we will send you an email with a tracking code. From there, you can track where your package is and when it will be arriving. 

WHY ISN'T THE TRACKING INFORMATION UPDATING?

The tracking information is normally delayed by a few days. Please don't worry if you aren't seeing updates. You can email support if it has been more than 3 weeks and we will take a look at it for you.

THE PRODUCT I ORDERED IS DAMAGED, CAN I GET A NEW ONE?

Of course! We will ship out a new product for you, free of charge.